We really hate to hear of the saddening tales when a new MASON owner is involved in an accident; one of our customers had an altercation with a dog on an icy cycle path which resulted in a FUBAR'd Definition frame. After insurance details were OK'd, we swapped the frameset with a warranty replacement and had it sent out within a week.

No matter how hectic things get at MASON, customer service is, and will always be, our #1 priority. 

Jonathan shares his experiences with MASON and has written a review of his Definition on his blog, check it out here >

Mason / Hunt Review