Mason Progressive Cycles LTD is committed to preserving the privacy of all visitors to our website at www.masoncycles.cc

Please read the following privacy policy to understand how we use and protect the information that you provide to us. When registering or placing an order on our website, you will be presented with an optional tick box that signifies you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU:

When you visit, register or order products or services on www.masoncycles.cc you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We do not store or come into contact with your card information. This data is securely handled by our payment provider ‘Braintree’.

We may also collect information about your usage of our website as well as information about you including gender, occupation, location, purchase history, and other demographic information through your usage of our website, the messages you post to the website and e-mails or letters you send to us.  

We use third-party analytics tools to help us measure traffic and usage trends for the our website. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual User.

USE OF YOUR INFORMATION:

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

Our lawful basis for doing so stems from article 6 of GDPR i.e. you have given us your consent to use your data in the following specific ways.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website, our services and offerings. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know at [email protected]

DISCLOSURE OF YOUR INFORMATION:

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Article 46 of the GDPR provides for the transfer of personal data to a third country (such as the United States) when "appropriate safeguards" are present. We have contacted our that our third-party partners to ensure their adherence to the Privacy Shield principles, and other privacy and security measures we presently have in place (as well as other measures we will implement in the future) will constitute "appropriate safeguards" under Article 46.  Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES:

Cookies are small amounts of information which we may store on your computer. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customise our websites and application for you in order to enhance your experience. We use the free tool Google Analytics which gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

You have the right to decide whether to accept or reject cookies and thus prevent us collecting this information, and you are presented with this option when you first visit our website.


SECURITY AND DATA RETENTION:

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING:

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at [email protected]. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

You also have the ability to delete all information that we currently hold on you, and also to download this same data in a machine-readable form. These options are available in the 'My Account' section of our website.

CHANGES TO OUR PRIVACY POLICY:

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT:

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected].